Reference

Privacy Policy in Plain Words

One clear policy covers your registered mobile number, your bKash, Nagad and Rocket transfer records, and the device details that let us spot an unusual sign-in.

Mobile OTP sign-inCookie choicesWallet details kept privateCopy or deletion requests

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DATA CONTROLS

Manage Your Own Data

You keep the controls. Signing in with your mobile number and the one-time code is the first layer, and a device we have not seen before gets asked to confirm again, which is why a fresh browser tab on a borrowed phone feels slower than your usual handset. Session cookies expire on their own, and clearing them from your browser settings ends the session outright. Old account records stay only as long as the wallet trail and the law require, then go.

What we collect

Your mobile number, registered name, sending wallet number, device and browser details, and an activity record. Nothing beyond what verifies a payment, secures a session or satisfies a legal record-keeping duty.

Cookies on your device

One session cookie holds your sign-in and one preference cookie remembers layout. Clearing browser data ends both, and you will be asked for a fresh one-time code on your next sign-in.

Account and session security

Every withdrawal is checked against the wallet the money came from. If a Nagad or Rocket number does not match your registered details, the request pauses until our team confirms it with you directly.

Retention and corrections

Records tied to payments are held for the period the law expects, then removed. You can ask for a copy of your file or a correction at any time through chat or email.

PRIVACY SUPPORT

Reach Our Privacy Desk

A privacy question should reach a person, not a form that swallows it. Our Bangladesh support team takes data requests through live chat inside your signed-in account and through the email address on our contact page. Say plainly what you need: a copy of your account record, a correction to your registered name, or a question about cookies on your handset. Include your registered mobile number so we can open the file ourselves rather than asking you to type your bKash or Nagad number into a chat window.

Signed-in live chat Open chat from inside your account so we can match the request to your file without extra steps. This is the quickest path for a correction to your name or mobile number.

Email our privacy desk Use the address on our contact page for a written request or a copy of what we hold. Tell us your registered mobile number and what you want changed, and we reply on the same thread.

Wallet-side records For a bKash, Nagad or Rocket transfer you cannot trace, the wallet app shows your own history first. Send us the transaction reference from that screen and we can cross-check it against your account.

Check What We Store

abd365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

abd365 is built for Bangladesh players, so the data side of your account runs the same way your payments do: short, direct, and easy to follow. We collect your mobile number, the name you register with, the wallet number you send from, device and browser details,

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and a record of activity such as a live table hand or a cricket market you open. That record is how we confirm a bKash payment, check a Nagad or Rocket transfer before a withdrawal, and keep your session secure. Cookies do the housekeeping. A session
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cookie keeps you signed in when you move from your phone to a browser tab, and a small preference cookie remembers your layout; clear them from your browser and signing in again rebuilds the session. Payment details pass only to the wallet provider you picked. Access
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to your file inside our team stays with staff who need it for support or verification. One honest limit: what data rules apply to you, and what we may lawfully offer, depend on your local law and eligible regions. If those rules change, this page changes
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with them.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Ask Us About Your Data

These are the questions our Bangladesh support team gets asked most about this policy, answered the way we would answer them in chat. If yours is not here, send it to us — a real person reads it, and we will point you to the exact part of the policy that covers your case, including anything that depends on your local law and eligible regions.

Your mobile number, the name you registered, the wallet number you send from, device and browser details, and a record of the games and markets you open. That is what verifies payments and keeps your sign-in secure.

Only with the wallet provider handling that transfer, and only the details needed to clear or verify it. We do not sell account data or hand your number to outside marketing lists.

Yes, through chat or email. Payment records linked to a bKash, Nagad or Rocket transfer have to be held for the period local law expects, so those stay until that window closes and the rest is removed.

A session cookie keeps you signed in while you move between pages. Clear your browser data and it ends, so you will need a new one-time code on the next visit. That is normal, not an error.

A handset or browser we have not seen gets an extra confirmation before the session opens. It adds a step, but it is the check that stops someone else signing in with your number alone.

Message us from live chat inside your signed-in account or email the address on our contact page. Give your registered mobile number and say what you want changed, and we reply on that same thread.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appabd365 App InfoAbd365 Banking

Privacy Policy in Plain Words

Manage Your Own Data

What we collect

Cookies on your device

Account and session security

Retention and corrections

Reach Our Privacy Desk

Ask Us About Your Data

01 What personal data does abd365 hold on my account?

02 Do you share my bKash or Nagad number with anyone?

03 Can I ask you to delete my account data?

04 How do cookies affect my sign-in on mobile?

05 Why does a new device ask me to confirm again?

06 How do I request a copy of my data or a correction?

Privacy Policy

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